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Sochito's avatar
Sochito
Brass Contributor
Sep 13, 2024
Solved

Cloud Discovery Dashboard not updating

We successfully integrated the MDCA with Zscaler on 10th Sep 10 AM. From that Time until 11th Sep 9:08 PM, data was getting updated in the console but after that it is showing Updated on Sep 11, 2024, 9:08 PM.

Under Governance log - last parse Cloud discovery log shows success at 11/9/2024, 21:07:51. There is nothing in pending or failed state.

Automatic log upload (under settings) shows 362 uploaded logs, last data received 11 Sep 2024, Modified date 13 Sep 2024.

Please suggest why Dashboard is not updating.

2 Replies

  • Sochito's avatar
    Sochito
    Brass Contributor

    This behaviour was caused due to a Zscaler bug.

  • Interesting one, but difficult to troubleshoot through a forum. Please open a support case and our teams will be able to assist with an in depth troubleshooting.

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