Forum Discussion

Copper Contributor

Jul 10, 2019

Solved

Cloud Discovery - No Users showing up

Hi everyone, I’m using CloudApp Security with a Cisco ASA and Firepower logs being sent to the MCAS. I also have Azure ATP deployed and working. My question, In CloudApp, under Cloud Discovery. Th...

Cloud App Security

Cloud Discovery

threat protection

Matthew Fooks
Jul 16, 2019
ThomasTurner You need to check what data can be obtained from those devices. For example what is in the logs that you extract from them. A number of devices do not show user data. For example FortiNet Firewalls do not sure which user it is. If it's a perimeter firewall device this might not sure that level of information native on that device. Some Firewalls only care about IP addresses.

It could also be what information is obtained from the device. Try a manual snapshot and examine the columns.

Matthew Fooks

Copper Contributor

Jul 16, 2019

ThomasTurner You need to check what data can be obtained from those devices. For example what is in the logs that you extract from them. A number of devices do not show user data. For example FortiNet Firewalls do not sure which user it is. If it's a perimeter firewall device this might not sure that level of information native on that device. Some Firewalls only care about IP addresses.

It could also be what information is obtained from the device. Try a manual snapshot and examine the columns.