Forum Discussion
rdankhara123
Apr 03, 2023Copper Contributor
Application keeps on redirecting to authentication page again and again when MCAS is enabled
Hi All, I have enabled MDCA for Salesforce using 3rd party IDP called PING (NOT Azure AD). When I enable a session policy (Block uploading of a file with a certain label on it), it doesn't le...
Keith_Fleming
Microsoft
Apr 04, 2023rdankhara123 this is usually due to a missing domain, although with 3rd party IDP it could be SSO config. I would recommend opening a support ticket so we can investigate.
rdankhara123
Apr 13, 2023Copper Contributor
So I found the issue. The problem is, when I deleted a custom CAAC app from the GUI it kept was gone from there but in the backend it wasn't deleted.
So when users try to log in, it keeps on redirecting to the old application which we thought is deleted but as per HAR logs it was going to the old application and that was causing this issue.
So support team raised a ticket to stop that from happening in future to delete all the data from backend as well when user deletes an application from frontend.
So when users try to log in, it keeps on redirecting to the old application which we thought is deleted but as per HAR logs it was going to the old application and that was causing this issue.
So support team raised a ticket to stop that from happening in future to delete all the data from backend as well when user deletes an application from frontend.