Forum Discussion

MDEUser's avatar
MDEUser
Copper Contributor
Oct 18, 2022

When will Microsoft alllow the customer to manage EDR (MsSense) Exclusions?

UPDATE, SEP-2023:  Please contact MS Support and ask to enable EDR Exclusions in your tenant. UPDATE, 2 JUN-2024:  EDR Exclusions still in Private Preview.  Must request this to be enabled by MS Sup...
askvpb's avatar
askvpb
Brass Contributor
Oct 19, 2022

MDEUserNot sure if you have run the https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/tune-performance-defender-antivirus?view=o365-worldwide to understand what is causing the compute bottleneck?

  • dr_rayt's avatar
    dr_rayt
    Copper Contributor
    Nov 13, 2022

    askvpb  We also have issues with MSSense on multiple production servers, we have to respond quickly to this (its production!) so I don't think Microsoft understand this. The delay in processing a support call to get an exclusion is not a real world solution.

     

    Until, this is fixed we have no option but to disable MSSense which is not a great solution.

     

    Ray.