Forum Discussion
Web access performance issue when enabling network protection
Hi, this is another issue by following the upgrade to 4.18.23050.5 for fixing the Web content filtering issue. (The previous post can be found from Here .
After upgraded to 4.18.23050.5, the web content filtering has backed to be working again, but now I've just noticed that another web access performance issue, the website loading time in the first time access from a 3rd party browsers are extremely longer than before.
Has anyone got the same issue?
My current MDE version is:
AMEngineVersion : 1.1.23060.1005
AMProductVersion : 4.18.23050.5
AMServiceVersion : 4.18.23050.5
AntispywareSignatureVersion : 1.391.1600.0
AntivirusSignatureVersion : 1.391.1600.0
FullScanSignatureVersion : 1.385.1482.0
NISEngineVersion : 1.1.23060.1005
NISSignatureVersion : 1.391.1600.0
QuickScanSignatureVersion : 1.391.1418.0
- Are you facing the same issue in Microsoft Edge too?
Are you using any VPN or Proxy?- No, Edge is working fine. The issue only happens to 3rd party browsers which is caused by the latest update to network protection and web content filtering policy components.
- Thank you for information, in this case try contact Microsoft Support and report this issue.
I confirm we have exactly the same issue. Extremely slow and unreliable performance from Chrome and Firefox. Microsoft Edge browser is still working fine.
We have had to temporarily disable the Defender Endpoint Protection feature for now. We have a case open with Microsoft who are investigating.
When troubleshooting we rolled back to last known good previous platform version 4.18.2304.8-0 and that worked OK.
The Microsoft support person mentioned they had at least one other customer in their queue with same problem.
- Hi Makian, thanks for confirming the issue.
Yes I do agree that the version 4.18.2304.8-0 worked really well for me, but even I revert to this version, MDE will automatically update to the latest version again for me.
So that now I can only waiting for another hotfix from Microsoft, a Microsoft support has confirmed that the product team is working on it now.
- We are also having the same issue since last week. Reverting it to previous version makes chrome goes fast again but only for 15 mins before it auto-updates itself 😞
- We are experiencing this issue as well.
- Microsoft has released a hotfix for fixing this issue to beta channel, the updated version is 4.18.23060.1008.
So far the hotfix is running well on my laptop.We have exactly the same issue on many clients. Edge is fine.
Hope this hotfix comes soon. We logged a ticket with MS last week but no progress there...
- Is the updated engine of Defender rolled out to any of the tenants yet? As per Microsoft Engine: 1.1.23060.1005 was scheduled to be updated today. Is it also the same for MacOS?
- Now it's delayed to July 18th: https://admin.microsoft.com/AdminPortal/Home?#/servicehealth/:/alerts/DZ615064
- We don't have network protection turned on for MacOS if that's even an option for Macs, so not sure if they're affected or not.
- We have it turned on for MacOS users and some of them reported the delay so we tagged with this issue.
Goto Endpoint Security - Antivirus and edit the profile.
Select Engine Update Channel and Platform Update Channel as Beta. Security Update Channel can be Current (Staged). Wait for some time. Do a system update on client PC. You will get Version 4.18.23060.1012. This should work.
Abhilash Pottekat
- We are not in Beta Channel yet. I have to check the next feasibilities.
I see the next update is again scheduled on next Tuesday which is kind of making it worse and almost a month later that it was acknowledged by MS. Though the issue is being reported before that time 😞
Next update by: Tuesday, July 25, 2023 at 12:00 AM GMT+2Sudipa We're pushing the Preview Channel to those that are complaining, seems to be working for them, but agreed, Microsoft should have rolled back to the previous version themselves as soon as complaints started rolling in, and then gone through the full release cycle again with the new version.
