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Jacques_Sauve's avatar
Jacques_Sauve
Copper Contributor
Apr 16, 2022

TVM Recommendations not accurate

Greetings, all!

I've been deep-diving into MEM and MDE for the past 2 weeks, and there are things I'm not getting in the Threat & Vulnerability Management part.

For example, in my own tenant, I am getting recommendations to update a Windows 11 and a Server 2019 to the latest patches, even though when I look on these devices, both have been updated!

It looks like the devices are not being "re-evaluated" (?) from a security perspective in the console and updated with the correct info.

Any help or suggestions would be appreciated!

Thanks!

3 Replies

  • andersk's avatar
    andersk
    Copper Contributor

    Hi Jacques_Sauve 

     

    I have stumbled upon the exact same issue on Office 2016. I have multiple devices which all of them have the version 16.0.4266.1001 installed, but TVM is showing that two devices are missing security updates from October 2021 (KB5001982).
    When I check directly on the devices what latest security update for Office is installed it shows KB5002143, which is from April 2022 and per my understanding it super-seeds the older updates.
    If I open the KB page for https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-april-12-2022-kb5002143-fc2032e9-b064-457e-90ee-c1770737c7cd, it correct states that 5002143 replaces https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-january-11-2022-kb5002060-0b4cc000-b8ff-468a-a7f2-c1a983033951 which replaces https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-october-12-2021-kb5001982-b9d2e528-6df0-46d3-b509-b59f53c4737e. 

    So my conclusion is that TVM is showing incorrect information on this.  

     

    Did you get any information from Yammer or any other sites? Or were you able to solve it by yourself? 

  • Ciyaresh's avatar
    Ciyaresh
    Copper Contributor

    Jacques_Sauve I believe the recommendations refresh every 24 hours. If it's been longer than that, there might be an issue with device connection. I would recommend you to check the "last seen" date on the device. 

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