Forum Discussion
bjork6
Aug 24, 2021Copper Contributor
problems with MS Defender for Endpoint on iOS device
Hi. We recently deployed MS Defender for Endpoint on all our iOS devices through Intune. However, since then, people are complaining their internet browsing experience is not good. It's slow, some si...
akash_singh_
Microsoft
Oct 26, 2021Hi, MarkTheITGuy ,
Apologies for the inconvenience. This is not an expected behaviour, and we will like to investigate this issue further. It will be helpful if you can send us an in-app feedback using the steps outlined here along with Diagnostics Data enabled to allow us to identify the issue better: https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/ios-troubleshoot?view=o365-worldwide#send-in-app-feedback
Please do mention the issues you are facing in the feedback such as network latencies, or if any particular set of apps is being affected by Defender.
Thanks,
Akash
Microsoft Defender for Endpoint team
MarkTheITGuy
Oct 26, 2021Copper Contributor
Thanks, Akash.
I've sent a couple of feedback requests. I needed to reinstall the app and sent another feedback request.
As mentioned in the tickets. When the app is installed and enabled, we get many connection timeouts on a host of different sites using different browsers.
I would say on average, 8/10 URLs visited, throw a connection error and time out.
Thanks again for your reply.
I've sent a couple of feedback requests. I needed to reinstall the app and sent another feedback request.
As mentioned in the tickets. When the app is installed and enabled, we get many connection timeouts on a host of different sites using different browsers.
I would say on average, 8/10 URLs visited, throw a connection error and time out.
Thanks again for your reply.
- akash_singh_Oct 26, 2021
Microsoft
Thanks MarkTheITGuy . We will investigate the issue and reach out to you with our findings and remediations on our feedback channel.