Forum Discussion

Brass Contributor

Jan 22, 2020

Problema with ATP and win10 1903 - 1909

I have ~1000 PC managed by sccm and onboarded in ATP. Upgrading to 1903 PC starts to have 'Impaired communications' state. Pcs have the same hardware and same software, and are configured in equ...

Thomas Höhner

Copper Contributor

Jan 22, 2020

Hi Braguzz

did you check affected clients "sense" event log already?

can you confirm messages on the affected clients like:

Contacted server 8 times, all succeeded, URI: https://winatp-gw-weu.microsoft.com/.

Braguzz
Brass Contributor
Jan 22, 2020
Sometimes log says:
Server contacted 6 times; all failed operations, URI: https://winatp-gw-weu.microsoft.com/. Last HTTP error code: 0

sometimes (same machine) it says:
Server contacted 7 times; operation failed 6 times and completed 1 times. URI: https://winatp-gw-weu.microsoft.com/. Last HTTP error code: 0

I also have some other 'Infomation log' including:
The network connection is identified as normal. Windows Defender Advanced Threat Protection will contact the server every 300 seconds. Consumption connection: false, Internet available: true, free network available: true, the proxy is defined by GP: true.

but WHY only 1903 and 1909???
(in 1809 no errors in 'sense' logs)
- Shanae1700
  Former Employee
  Jan 04, 2021
  Braguzz Hi there Did you ever find resolution to this problem?
  - Braguzz
    Brass Contributor
    Jan 04, 2021
    No. Never found a solution.