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TJ Cornish's avatar
TJ Cornish
Brass Contributor
May 03, 2019

MS Professional support for Defender ATP is nonexistent

Hello.  I opened a $499 Professional support call on 4/10/2019, nearly 30 days ago. The case was originally opened at severity "C" with an 8 hour response time. I have followed up via the Microsoft S...
Zachariah Morgan's avatar
Zachariah Morgan
Icon for Microsoft rankMicrosoft
Jun 13, 2019

TJ Cornish - Hey, I would like to apologies and say I’m sorry about your support experience.   I work on the ATP team and would like to better understand the issues and if needed engage our broader team.  What is the best way to contact you to get the specifics?

  • TJ Cornish's avatar
    TJ Cornish
    Brass Contributor
    Jun 14, 2019

    Hi Zachariah Morgan - thanks for reaching out. I sent you a PM.

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