Forum Discussion
MS Defender - Installation Error version 101.25072 on macOS
Dear experts,
The latest version of MS Defender can't be installed. I'm getting an error message since release date (5th Aug). I have tested to restart the computer, tested with different networks, same issue đ
17 Replies
- cadenmorleyCopper Contributor
Iâve seen similar reports with the 101.25072 build on macOS. The error often isnât network-related but tied to the installer package itself. A few things to try:
Fully uninstall the current Defender client (use the official uninstall script from Microsoft).
Reboot and download a fresh copy of the installer directly from the Microsoft Security portal rather than updating in place.
Check macOS system logs (Console.app) during installâsometimes Rosetta 2 or permission issues (system extensions not approved) cause the failure.
If youâre on macOS Sonoma or later, verify that system extension approvals are granted in System Settings > Privacy & Security.
If it still fails, Iâd recommend opening a support ticket with Microsoftâthis looks like a packaging issue specific to the new release, and it may need a patched installer.
- aprCopper Contributor
Same for me, this is the installation error from the logs:
[2025-09-02 07:36:56.105370 +0000][StopUI]: [I]: Stopping UI
[2025-09-02 07:36:56.183523 +0000][StopUI]: [I]: Stop: killall: warning: kill -kill 1274: Operation not permitted.... "code":"UIStopRejected", "text":"Cannot stop Defender UI process, tamper protection in state "block""
Followings are NOT worked for me:
Setting the tamper mode to "audit" (mdatp config tamper-protection enforcement-level --value audit)
Killing all defender process (not trivial) before installation
This worked:
offboarded the device (script method)
downloaded an onboard installation package: installed without problem
onboarded the device (script method)
(maybe offboard/onboard is not necessery, just running the latest installation package is enough)
- Getright_512Copper Contributor
Issue is still persistent. MBP M1 15.6.1.
Tried updating manually via terminal mdatp definitions update and reopened Auto-Update - Task and Error stays. Atleast definitions are up-to-date - mluotoCopper Contributor
According to our own research, this is caused by the Defender Tamper Protection.
Happens with both MAU and manual installation:
"version": "101.25072.0011", "severity": "E", "code":"UIStopRejected", "text":"Cannot stop Defender UI process, tamper protection in state "block"
If you set the Tamper Protection to "Audit" instead of "Block", update will go through without issues.
Of course, this isn't any way ideal solution and waiting for a proper fix, without compromising the security policies we have in place.
- mg7aaCopper Contributor
Confirmed this through some troubleshooting. Macbook Air M2 15.6.1
- ana123Copper Contributor
I am having same issue, opened a ticker with MS, lets see what they say
- pranav_bhattkinCopper Contributor
Getting the same error. On intel running Macos 15.6.1 (24G90)
Is there any script for it?
- vebhoyCopper Contributor
Same issue here on M1 Mac.
Logs from AutoUpdate states that it fails due to "Invalid Hash" after download:
2025-09-01 13:15:19 [Microsoft Update Assistant] <Info> DownloadTask.DownloadBegin: {"UpdatePkg":"wdav-upgrade.pkg","UpdateID":"CFB7EF38-C76F-4EE6-8ED4-96567A5B0435","ExceedsChainedSize":"NO","IsSilent":"NO","PreviousUpdateID":"","AppID":"WDAV00","BundleVersion":"101.25062.0004","UpdateVersion":"101.25072.0010","LatestOnOfferBlocked":"NO"} 2025-09-01 13:15:19 [Microsoft Update Assistant] <Info> NOT.COLLECTED: {"Payload":"Downloading. URL: https://officecdnmac.microsoft.com/pr/1ac37578-5a24-40fb-892e-b89d85b6dfaa/MacAutoupdate/wdav-upgrade.pkg"} 2025-09-01 13:15:33 [Microsoft Update Assistant] <Info> NOT.COLLECTED: {"Payload":"Fetching file Success. File: https://officecdnmac.microsoft.com/pr/1ac37578-5a24-40fb-892e-b89d85b6dfaa/MacAutoupdate/wdav-upgrade.pkg"} 2025-09-01 13:15:33 [Microsoft Update Assistant] <Error> ErrorsAndWarnings: {"Error":"Invalid Hash","File":"wdav-upgrade.pkg","Operation":"Download","AppID":"WDAV00"} 2025-09-01 13:15:33 [Microsoft Update Assistant] <Info> ErrorsAndWarnings: {"Error":"Failed to download https://officecdnmac.microsoft.com/pr/1ac37578-5a24-40fb-892e-b89d85b6dfaa/MacAutoupdate/wdav-upgrade.pkg. Reason: 'Error Domain=com.microsoft.autoupdate Code=501 \"(null)\"'","Operation":"Download"} 2025-09-01 13:15:33 [Microsoft Update Assistant] <Warning> ErrorsAndWarnings: {"Error":"Failed. Msg: {\n DownloadURL = \"officecdnmac.microsoft.com/pr/1ac37578-5a24-40fb-892e-b89d85b6dfaa/MacAutoupdate/wdav-upgrade.pkg\";\n ErrorCode = 501;\n ErrorDomain = \"com.microsoft.autoupdate\";\n}","UpdateID":"CFB7EF38-C76F-4EE6-8ED4-96567A5B0435","Operation":"Download","AppID":"WDAV00"} 2025-09-01 13:15:33 [Microsoft Update Assistant] <Info> NOT.COLLECTED: {"Payload":"Updating Application State for App: WDAV00 to: 9 info: Sorry, there's a problem with the downloaded file, so you can't update now. Please try again later."} 2025-09-01 13:15:33 [Microsoft AutoUpdate] <Info> NOT.COLLECTED: {"Payload":"Updater state changed: 2"}
- dkuzmiankouCopper Contributor
The same problem on M4 proc. version 15.6.1
- Kevin_GrahamCopper Contributor
Same for me on M3 running 15.6.1
- pranav_bhattkinCopper Contributor
Getting the same error. On intel running Macos 15.6.1 (24G90)