Forum Discussion
misconfigured devices WDATP
Hello.
from a large number of computers protected by WDATP we also have some problems like: Misconfigured:
Health Status
Impaired communications- 20
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Managed by ConfigMgr 14
Intune 1
Unknown 5
No sensor data- 33
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Managed by ConfigMgr 1
Intune 17
Unknown 15
No sensor data + Impaired communications 11
----------------------------------------------------
Managed by Intune 11
Grand Total 64
How to proceed to solve this situation - what are the steps?
Thank you !!!
- jbmartin6Iron ContributorRun the MDE Client analyzer and review the results. Support will ask you to do this anyway (https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/download-client-analyzer?view=o365-worldwide)
We have a similar problem, I found that clients were dropping the registry configuration for telemetry services to use our proxy. Unknown why. But it seems that the client will still operate as 'impaired' without that setting. The main symptom was not getting process events, etc. from the client.- viorel_popaCopper ContributorI use Live Response Session where it's possible and all the others tools from security center
and thank you so much
- ambarishrhIron Contributor
viorel_popa Please check the steps given here Fix unhealthy sensors in Microsoft Defender for Endpoint | Microsoft Learn
- viorel_popaCopper Contributor
yes, I know this link - only that the devices are in use, they are not reinstalled or renamed, they are all onboard and send a signal, only that they are not online all the time and I don't know how to proceed, I also have security center (microsoft) and SCCM
- virtual_alliesCopper ContributorContact Customer Service