Forum Discussion
Vibbo
Oct 21, 2025Brass Contributor
Microsoft Defender on Android (MAM-WE)
We are asking our users to install Microsoft Defender on their BYO devices but are running into issues with certain (not all) Android devices - they are getting the below error. What could be wrong? ...
nhshopfinds
Oct 23, 2025Copper Contributor
This issue typically occurs when the Microsoft Defender app is expecting device management (MDM) enrollment but the devices are only using MAM-WE (without enrollment). To resolve this, ensure that users are installing the Microsoft Defender (MAM) version through the Intune Company Portal or that the app is correctly configured for App Protection Policies (MAM) in Intune. Also, verify that the Defender app supports their specific Android version, as older OS versions may not be fully compatible.