Forum Discussion

Copper Contributor

Jan 28, 2022

MDE apparently blocks MacOS Monterey 12.1 / 12.2 upgrades?

The last days we have encountered a situation where the upgrade to MacOS Monterey 12.1 or 12.2 fails. After several reboots the machine returns to the state before the upgrade started, with the ad...

Bahman_Sabetghadam

Former Employee

Feb 01, 2022

Eric Iversen,

Hi Eric,
Thanks for reaching out about the issue. We are investigating the upgrade issues to identify root causes and plan for fixes in coming product releases.

Please contact Microsoft Defender for Endpoint support to open a service request by following the process documented https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fsecurity%2Fdefender-endpoint%2Fcontact-support%3Fview%3Do365-worldwide%23open-a-service-request&data=04%7C01%7Cbsabetghadam%40microsoft.com%7C4cc5baa8c09148ca25d208d9e5c7196f%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637793465561546421%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=D3jDereh0Mp%2FtUwHmlPaAzsB1i6p%2FKOMZ8LaV2IlHbk%3D&reserved=0.

Eric Iversen

Copper Contributor

Feb 02, 2022

Hi, thanks for responding - we will open a service request.