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Eric Iversen's avatar
Eric Iversen
Copper Contributor
Jan 28, 2022

MDE apparently blocks MacOS Monterey 12.1 / 12.2 upgrades?

The last days we have encountered a situation where the upgrade to MacOS Monterey 12.1 or 12.2 fails. After several reboots the machine returns to the state before the upgrade started, with the ad...
Bahman_Sabetghadam's avatar
Bahman_Sabetghadam
Former Employee
Feb 01, 2022

Eric Iversen,


Hi Eric,
Thanks for reaching out about the issue. We are investigating the upgrade issues to identify root causes and plan for fixes in coming product releases.

Please contact Microsoft Defender for Endpoint support to open a service request by following the process documented https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fsecurity%2Fdefender-endpoint%2Fcontact-support%3Fview%3Do365-worldwide%23open-a-service-request&data=04%7C01%7Cbsabetghadam%40microsoft.com%7C4cc5baa8c09148ca25d208d9e5c7196f%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637793465561546421%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=D3jDereh0Mp%2FtUwHmlPaAzsB1i6p%2FKOMZ8LaV2IlHbk%3D&reserved=0. 

  • Eric Iversen's avatar
    Eric Iversen
    Copper Contributor
    Feb 02, 2022
    Hi, thanks for responding - we will open a service request.

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