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drivesafely's avatar
drivesafely
Iron Contributor
Aug 24, 2024
Solved

Intune Enrollment Issue with Entra Hybrid Joined Devices Managed by SCCM

Hello Team,

We have successfully configured Entra Hybrid Join for all Windows devices and enabled the MDM scope for all users in Intune. While the devices are registering as Entra Hybrid Joined, they are not enrolling into Intune as expected.

We have observed that these devices have the SCCM client installed, and we suspect that this might be the reason for the enrollment issue.

Could someone please advise whether it is possible to enroll devices into Intune while they are still managed by SCCM and have the SCCM client installed? If there are any specific configurations or steps required to achieve this, your guidance would be greatly appreciated.

  • Yes, as far as I can tell, there can be issues with enrolments as the device management ownership needs to reside with one of the tools. A device that is already installed with SCCM agent will have DM set as ConfigMgr. Co-management will simplify the enrolment and management. It is also the recommended way.

4 Replies

    • drivesafely's avatar
      drivesafely
      Iron Contributor
      rahuljindal

      Thank you for the prompt response.
      Just to clarify, is the device not enrolling because of the existing SCCM client? If that's the case, would co-management be the only viable solution for managing the device under both SCCM and Intune?
      Thanks again!
      • rahuljindal's avatar
        rahuljindal
        Bronze Contributor
        Yes, as far as I can tell, there can be issues with enrolments as the device management ownership needs to reside with one of the tools. A device that is already installed with SCCM agent will have DM set as ConfigMgr. Co-management will simplify the enrolment and management. It is also the recommended way.