Forum Discussion
PaladinVPN
Apr 21, 2024Copper Contributor
False Detection from Defender is affecting our end users and ruining our company
Hello, paladinvpn.com is our company's product. Its a legit VPN software and its being detected as: TrojanProxy:Win32/Acapaladat!MSR by Windows defender / End Point. Almost all the files in...
jbmartin6
Apr 22, 2024Iron Contributor
If my mom were trying to install this VPN, I would be very glad Defender is blocking it. Letting someone use an Internet connection for unknown purposes opens a whole slew of legal and EULA problems for your 'customers'. I don't think there is a solution to this problem since it is a flaw in your basic business model.
PaladinVPN
Apr 23, 2024Copper Contributor
Hello jbmartin6,
We strictly prohibit any unauthorized use of our users' internet connections. Similarly, BrightVPN, Hola, UrbanVPN and numerous others operate under a similar business model, consistently passing scrutiny by Defender. Thus we are wondering why we get singled out.
In addition, we are more than willing to collaborate with law enforcement authorities in the event of any unlawful activities being carried out.