Forum Discussion
PaladinVPN
Apr 21, 2024Copper Contributor
False Detection from Defender is affecting our end users and ruining our company
Hello, paladinvpn.com is our company's product. Its a legit VPN software and its being detected as: TrojanProxy:Win32/Acapaladat!MSR by Windows defender / End Point. Almost all the files in...
rahuljindal-MVP
Apr 21, 2024Bronze Contributor
Have you tried adding in AV exclusions and\or creating an alerting rule to ignore alerts for the said application?
- PaladinVPNApr 21, 2024Copper Contributor
Sorry, Did you really read my post? Defender falsely flaged our company's software as Trojan, removing the fasely detection its the only solution to our end users!
- rahuljindal-MVPApr 21, 2024Bronze ContributorYes, I did read the post. I was suggesting alternatives since you posted the question here. That is what this forum is for. Not for escalations. I have been in similar situations and either you wait for MS to take action or escalate through the right channels.