Forum Discussion
Devices are not showing logged on users
The environment is hybrid with devices being managed by Intune.
We are also using Microsoft Defender for Business so maybe that's why this feature isn't working.
On Settings > Endpoints > Advanced Features, the setting Show user details is enabled.
If I navigate to Device Inventory and click on any device, the Logged on users area says 0. It doesn't matter the time range or device, this status isn't being populated.
Is there a setting or requirement I'm missing to be able to see this?
- Sure enough, another little thing to keep us down.
Their reply:
"I have noticed that you are currently having Defender for Business. Defender for Business will not let you see the currently logged-on user of a device, can't see device groups, and detection rules. This is the reason why you are not seeing currently logged in users. "
The logged on user shows in Intune. Why they can't show it in Defender is just stupid games. I asked for the documentation explicitly stating this limitation.
Marc_Laf Did you ever figure this out? Same situation as you (Hybrid, Defender for Business) and ours shows the same - 0 logged on users.
Hey MikeSlates , sorry no I did not. If I ever do I'll try to remember to update this thread.
- I opened a Service Request with Microsoft. We'll see.
They always try to prune things down with Def for Business.
Or they'll say "this is part of Def for Identity".
Ridiculous...
