Forum Discussion
Victor1989
Aug 09, 2022Copper Contributor
device misconfiguration issue ( Impaired communications No sensor data )
Hi all,
having issue in MDE environment where many of my devices ( around 150 ) in environment showing misconfigured , their health status showing impaired communication , No Sensor Data .
i have gone through troubleshooting docs , that points to run client analyzer on machine.
as no of devices are many ,
looking for suggestions.
- Have you run the MDECLient analyzer at all ? Even on a few ?
It will be the first thing MS ask you to do on any case , and really helps pinning these issues down. More often than not it is a Firewall rule problem in my experience, they need A LOT of rules, and really important, no HTTPS inspection on many of them. That breaks all sort of communications.
- nanceakerncountycomCopper ContributorWe're having this problem too. Approximately 40% of the environment. Defender is still running locally, but not responding back to the portal (meaning no alerts). Had a support ticket open over a week and not getting anywhere with that.
- Groove200Brass ContributorHave you run the MDECLient analyzer at all ? Even on a few ?
It will be the first thing MS ask you to do on any case , and really helps pinning these issues down. More often than not it is a Firewall rule problem in my experience, they need A LOT of rules, and really important, no HTTPS inspection on many of them. That breaks all sort of communications.