Forum Discussion
Desperate for help...Microsoft Advanced Thread Protection started to block the links from our domain
Since Saturday, every time anyone using Microsoft 365 clicks on a link from our domain, safe links blocks it and tells them that our site is malicious (which it's not). Our domain is marked as sa...
alexandertuvstrom thank you for your help. I really appreciate it. I believe we can't open a case with premium support because we're not Microsoft partners.
We already tried the Submissions portal in the Security & Compliance Center to send a submission 4 days ago but only got this message:
Is there any other channel to communicate with the related Microsoft team that might work?
Thanks,
JC Madriz
If you don't av access to premier support through a partner you can open a support ticket in https://admin.microsoft.com/ -> Support -> New service request -> New Microsoft Service request.
From my experience, the phone alternative is the fastest response time from Microsoft.