Forum Discussion
Deny-Option in quarantined Emails grayed out
Hi, We check daily the Emails in Quarantines of MS Defender in a Teams. Is there any Probability to move the reviewed Mails in other List or remark it anyway? So that my next Colleague in Teams coul...
Which role are you having? Most likely, the “Deny” option in the quarantine portal (usually under Actions → Deny or Report as false positive/negative) is grayed out when:
- The email is already categorized as spam, phish, or malware, and no override (e.g., allow list) is pending.
- You are not assigned the necessary role in Defender (requires “Security Administrator” or “Security Reader + Quarantine role”).
- You're using a non-supported view — for example, if accessing quarantine from Teams directly or via a shared link, it may be limited.