Forum Discussion
Defender on macOS - conflicting applications
This is definitely issue with Full Disk Access permissions. If I turn off full disk access for MosyleMonitor there is no conflict.
Mosyle support:
"The Mosyle Agent is critical to fully enforce profiles and configurations that are deployed. To ensure the agent is always functioning as expected, it contains a built-in service (known as MosyleMonitor) to prevent any other application or process from pausing or blocking the agent process."
I will contact Microsoft support to check if they have any solution for this.
I have also been wondering about this. Perhaps there is an exclusion path Microsoft recommends. Please let us know what Microsoft support says.
- EnderGGJun 11, 2024Copper Contributor
Tempest62 wouldn't the exclusion path be set on Microsoft Defender and not on Mosyle? In that sense, you can have Defender not scan that file and just see it as inoccuous.
- Tempest62Jun 11, 2024Copper ContributorEnderGG yes, that is what I was hinting at, just not very well!
- djolenoleJun 12, 2024Brass Contributor
Tempest62EnderGGI tried with creating exclusion for whole Mosyle folder:
"/Library/Application Support/Mosyle/"
according to this article:
https://learn.microsoft.com/en-us/defender-endpoint/mac-exclusions#supported-exclusion-types
However, there is no change.
It looks like the app conflict is at the system level and this exclusion is for antivirus scan. Am I right?Btw, created 2 tickets for Microsoft support(10 days ago) and there is no response from their side.