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Forum Discussion

tommihovi

Copper Contributor

Mar 30, 2021

Solved

Defender for Endpoint onboarding causes force reboot?

Is it known that in some cases onboarding to Defender for Endpoint can cause force reboot with 2 minute notice? Do we know when the reboot is forced and why for others this reboot does not happen? Is...

marysia_k
Apr 12, 2021
This most likely isn't Microsoft Defender for Endpoint causing the reboot -- but it's hard to tell with limited information. Can you open a support case or provide more details here?

Thijs Lecomte

Bronze Contributor

Mar 30, 2021

I haven't had this issue before. What OS do you have the issue with?
Are you removing other AV software at the same time?

Resources

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reboot?","id":"message:2243905","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:966750"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MicrosoftDefenderATP"},"conversation":{"__ref":"Conversation:conversation:2243905"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2243905"},"body@stripHtml({\"truncateLength\":200})":" Is it known that in some cases onboarding to Defender for Endpoint can cause force reboot with 2 minute notice? Do we know when the reboot is forced and why for others this reboot does not happen? Is...","body@stringLength":"281","rawBody":"

","kudosSumWeight":0,"postTime":"2021-03-29T23:43:15.521-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2243905_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7967},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

"},"Conversation:conversation:2243905":{"__typename":"Conversation","id":"conversation:2243905","solved":true,"topic":{"__ref":"ForumTopicMessage:message:2243905"},"lastPostingActivityTime":"2021-05-01T05:53:40.095-07:00","lastPostTime":"2021-05-01T05:53:40.095-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:2243905":{"__typename":"ModerationData","id":"moderation_data:2243905","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2243905_1":{"__typename":"Revision","id":"revision:2243905_1","lastEditTime":"2021-03-29T23:43:15.521-07:00"},"ForumReplyMessage:message:2244239":{"__typename":"ForumReplyMessage","id":"message:2244239","conversation":{"__ref":"Conversation:conversation:2243905"},"author":{"__ref":"User:user:186539"},"revisionNum":1,"uid":2244239,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftDefenderATP"},"subject":"Re: Defender for Endpoint onboarding causes force reboot?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2244239"},"parent":{"__ref":"ForumTopicMessage:message:2243905"},"body":"I haven't had this issue before. What OS do you have the issue with?
Are you removing other AV software at the same time?","body@stringLength":"126","rawBody":"I haven't had this issue before. What OS do you have the issue with?
Are you removing other AV software at the same 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This most likely isn't Microsoft Defender for Endpoint causing the reboot -- but it's hard to tell with limited information. Can you open a support case or provide more details here?

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