Forum Discussion
Cannot download Onboarding package
Hello, we're having problems when trying to download the Defender onboarding package. Tried different OS, different deploying methods but within a second of clicking Download onboarding package we ge...
To fix the “Client Error. Failed to get APK URL from server” issue:
Check your network/firewall make sure access to Microsoft Defender URLs isn’t blocked.
Clear your browser cache and try a different browser or incognito mode.
Verify permissions ensure your account has the right access level.
Try another device or network to rule out local issues on thame.
Check for any ongoing Microsoft service outages that might affect downloads.