Forum Discussion
Lokaalin
Dec 15, 2023Copper Contributor
Cannot download Onboarding package
Hello, we're having problems when trying to download the Defender onboarding package. Tried different OS, different deploying methods but within a second of clicking Download onboarding package we ge...
Alexaali
Aug 31, 2024Copper Contributor
Hi,
The "Client Error. Failed to get https://waplusorignal.com/ url from server" message usually indicates an issue with accessing the Defender onboarding package URL. Here are a few steps to troubleshoot:
- Check Network Connection: Ensure your network connection is stable and not blocking the URL.
- Verify Permissions: Make sure you have the necessary permissions to access and download the package.
- Clear Cache and Cookies: Clear your browser's cache and cookies, then try downloading again.
- Use a Different Browser: Try using a different browser or updating your current one.
- Check Server Status: Verify if there are any ongoing server issues with Defender or maintenance activities that might be causing the problem.
Best regards.
Alexa ALi