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abeerq's avatar
abeerq
Copper Contributor
Dec 27, 2019

Antivirus scan when the machine is isolated

Hi 

Can we initiate an antivirus scan from WD ATP portal on a machine that is isolated 'full or selective isolation'? 

I tried to run it, the portal shows successfully triggered but the events on the local machine showed a failure for the scan. 

 

Thanks! 

  • ambarishrh's avatar
    ambarishrh
    Iron Contributor
    May 19, 2020

    abeerq  Could you please post the event log screenshots and do you see any events/alerts on MDATP regarding this scan?

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