Forum Discussion
Jason_B1025
Apr 16, 2021Brass Contributor
365 security endpoint missing KBs
How often does the ATP defender client update the KBs installed. I have a machine that was patched 2 days ago but it not reflecting on the missing KBs section of the device inventory. Last seen w...
avaldez1
Oct 13, 2021Copper Contributor
Jason_B1025 The problem was solved? I have several computers the same, the patches or updates are already installed but they continue to report that they are missing. I don't know if a service has to be restarted or a firewall problem, but run the test detection and it works
iamdmitriev
Feb 16, 2022Copper Contributor
Have the same situation.
Several devices have connectivity to WD ATP and installed updates. But there is a list of Missing KBs for almost an year on the portal.
We have found the problem with WIndows Server OSes (Microsoft Monitoring agent to connect to WD ATP was not uninstalled after in-place upgrade and there were two different ways to connect to WD ATP), but do not know what the root cause for Windows 10 OSes.
Several devices have connectivity to WD ATP and installed updates. But there is a list of Missing KBs for almost an year on the portal.
We have found the problem with WIndows Server OSes (Microsoft Monitoring agent to connect to WD ATP was not uninstalled after in-place upgrade and there were two different ways to connect to WD ATP), but do not know what the root cause for Windows 10 OSes.