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Job Amaro's avatar
Job Amaro
Copper Contributor
Aug 03, 2017

You can only add individual people from inside or outside your organization

I cannot figure this one out.   We have 3 users on different machines with Office Pro Plus (2016) on Windows 7 (fully patched) that cannot add users to O365 Groups through Outlook. They can view, c...
groups
Office 365 Groups
David_Petree's avatar
David_Petree
Brass Contributor
Jul 19, 2019

So , did anyone figure out what was going on? I just got added to this customers tenant. They created me a local global admin account, to help them with some dev wrk. Anyways, I am doing it all in the browser. i created a new O365 Group. I am the only member, i then go to the top right where it shows 1 member. I click on  it to add a new member. I go and try to add another local account. He is also SharePoint Admin, but I get the same results when i try to add a local user to this Office 365 Group i just created... WTF

Gabe_Bratton's avatar
Gabe_Bratton
Icon for Microsoft rankMicrosoft
Jul 19, 2019

David_Petree I am not aware of any known issues with groups currently.  I tested adding members from OWA and Outlook just to make sure and its working for me right now.  There was a service event earlier today, https://twitter.com/MSFT365Status.  Its possible that was interfering with adding the users to the group.  I have noticed in the past that sometimes there is a little time right after group creation for it to be available to add users.  Please try again and see if you can get it working.

  • David_Petree's avatar
    David_Petree
    Brass Contributor
    Jul 30, 2019
    Gabe,
    Thank You for the reply. I did wait a day and went back to add a user and it worked. I guess this was a propagation issue. I just have never seen this over the last 10 years of messing with Office 365. That is what got me searching online to find out if anyone ever seen this before and it led me to this post. All good now

    David Petree
    Microsoft MVP

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