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Job Amaro's avatar
Job Amaro
Copper Contributor
Aug 03, 2017

You can only add individual people from inside or outside your organization

I cannot figure this one out.   We have 3 users on different machines with Office Pro Plus (2016) on Windows 7 (fully patched) that cannot add users to O365 Groups through Outlook. They can view, c...
groups
Office 365 Groups
JoshM's avatar
JoshM
Copper Contributor
Sep 12, 2017

What build of Outlook 2016 are they running?

Job Amaro's avatar
Job Amaro
Copper Contributor
Sep 13, 2017

We're on 8326.2096 again, this seems to only happen on Office 2016 on Win 7.

  • Gabriel Bratton's avatar
    Gabriel Bratton
    Copper Contributor
    Apr 16, 2018

    I just investigated this issue for a support case we got in Outlook Support.  In case it helps anyone in the future this issue with Windows 7 is a bug and it is fixed in 16.0.8510.1000+.  To get the fix please update to that build or higher.

    • Greg Jones's avatar
      Greg Jones
      Copper Contributor
      Apr 16, 2018

      I confirm that this is now working again.  I'm on 9001.217.  I'm still on Windows 7.

       

      Thanks,

      Greg Jones

      • Gabriel Bratton's avatar
        Gabriel Bratton
        Copper Contributor
        Apr 16, 2018

        Thanks for confirming Greg.  I also wanted to note that those on Semi Annual Channel will get the fix in the next major update in July 2018.  Semi Annual will most likely get the build that is currently on Semi Annual Targeted 9126.xxxx, https://support.office.com/en-us/article/version-and-build-numbers-of-update-channel-releases-ae942449-1fca-4484-898b-a933ea23def7?ui=en-US&rs=en-US&ad=US. 

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