Forum Discussion
Unable to change primary SMTP of a group
I have a 365 group linked to Teams, with the primary SMTP address of mailto:HumanResources@(domain) I have been trying to change that by promoting an alias (PTmailto:onTeams@(domain)) to be the new p...
What you are describing sound like an issue with the dual-write process between Exchange Online and Entra, unfortunately we have no way to troubleshoot such issues, afaik. You can try removing/re-adding the alias to "trick" it, and if that doesn't help, best open a support case.