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angela_GTME's avatar
angela_GTME
Copper Contributor
Dec 05, 2019

Trouble with group calendar in Outlook

I set up a 365 group for my small work team (currently 6 individuals) and gave everyone the same access, but am having some issues.   One individual does not see the "Groups" section in his Outlook...
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oliwer_sundgren's avatar
oliwer_sundgren
Steel Contributor
Jan 03, 2020

Hello! angela_GTME 

Im mostly sure that this is more related to the users Outlook version/settings and not the way you created the group 🙂 

 

  • What version/build of Outlook are the users on? 
  • Are they experiencing the same issue in OWA? 

Regarding the user that can not see the Group folder in Outlook, that can usually occur if the users Outlook is not in Cached Exchange Mode. Try and enabled that if its not already enabled in the users Outlook. 

 

If the users can see the "groups" folder in Outlook, but not the group itself, that usualy means that you created the group via "Teams". 

When you create Groups via Teams they are per default hidden from Exchange clients ( Outlook ) 

 

Let me know how it goes and if you need further assistance! 

 

Kind Regards 
Oliwer 

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