Forum Discussion
Some of us do not receive some emails in our inbox that are also cc'd to groups.
We managed to figure out the issue. When we moved over to Exchange all the groups we setup that we had on Google Mail were duplicated in the inbox and in the groups, so rules were setup to move anything @group to the group and not duplicate it. However, these rules also ensured if the group was cc'd that it would skip your inbox even if you are in the to: field. We through the rules were limited to any receiver, but you need click on advanced to see more options like only if address in cc, like we are used to doing on Google Mail.
We managed to figure out the issue. When we moved over to Exchange all the groups we setup that we had on Google Mail were duplicated in the inbox and in the groups, so rules were setup to move anything @group to the group and not duplicate it. However, these rules also ensured if the group was cc'd that it would skip your inbox even if you are in the to: field. We through the rules were limited to any receiver, but you need click on advanced to see more options like only if address in cc, like we are used to doing on Google Mail.