Forum Discussion
Maik_Oellerich
Mar 05, 2021Copper Contributor
Some groups do not synchronize (Microsoft 365)
Hello, I have a problem with shared emails in a group. In OWA (Outlook on the web) everything works, but the groups do not update in the desktop application. I get the message that "this folder has n...
Maik_Oellerich
Apr 12, 2021Copper Contributor
It seems to me it has something to do with the "Exchange Cache Mode". When we deactivate the "Exchange Cache" and restart Outlook and activate the "Cache Mode" again, sometimes Outlook Desktop seems to work again, unfortunatly the problems will return. Sometimes everything runs fine after this "fix", but the problems can be back in minutes, hours, days or weeks.
We have a new issue: Even emails do not synchronize with Outlook Desktop with one user account. OWA has no problems at all.
We have a new issue: Even emails do not synchronize with Outlook Desktop with one user account. OWA has no problems at all.
pmatipano
Mar 29, 2022Copper Contributor
Hi Malik
Did you manage to solve this problem i too am facing the same issue tried reinstalling Outlook desktop app, works for some hours and stops synching.
Did you manage to solve this problem i too am facing the same issue tried reinstalling Outlook desktop app, works for some hours and stops synching.