Forum Discussion

MathiasHofmann's avatar
MathiasHofmann
Copper Contributor
Mar 22, 2018

Sharing through team alias does not work (despite confirmation)

Hi, when I want to share a file or directory from within a group document library through the team alias using the “share/send link” function I get a confirmation that the link was sent. However th...
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Office 365 Groups
MathiasHofmann's avatar
MathiasHofmann
Copper Contributor
Mar 22, 2018

Hi Stephen,

thanks for your understanding an for taking this seriously. I know that people are using both ways (share and copy link) to point to files and folders - so someone should look into this.

 

Yes, I can successfully send to the group from within the Outlook Online link as well as from Outlook Desktop. But the way most people use the sharing feature is through the process described above. My tenant was able to reproduce this behaviour (link confirmed to be sent but not sent). As already mentioned, it works with individual member accounts of a group but not when using the group alias. 

 

 Thanks again!  Mathias

jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Mar 22, 2018

I have just tested this and something is definitively wrong with the sharing experience when sharing a file with a Group. Here are my findings:

(1) If I share a Group file with the Group itself, there is not a sharing e-mail sent to the Group

(2) If I share a Group file with another file, the sharing e-mail is sent and received in the Group with no problem

So it seems (1) is currently an scenario not covered with the sharing feature....adding also cfiessinger

  • StephenRice's avatar
    StephenRice
    Icon for Microsoft rankMicrosoft
    Mar 28, 2018

    Hi MathiasHofmann,

     

    Since I can't repro this on my end, can you get a Fiddler trace of the sharing action to the group and send it to me via private message? Thanks!

     

    Stephen Rice

    OneDrive Program Manager II

  • MathiasHofmann's avatar
    MathiasHofmann
    Copper Contributor
    Mar 22, 2018

    I can confirm that the message to the group alias ist not showing in the group's inbox, nor was it sent to the group members.

     

    Thanks! Mathias

  • StephenRice's avatar
    StephenRice
    Icon for Microsoft rankMicrosoft
    Mar 22, 2018

    Yep, definitely sounds like there is something odd going on.

     

    Can you try something for me? In Outlook, can you go directly to the Group's inbox and see if the message showed up there? I tried testing internally and wasn't able to repro (the mails were sent and didn't show up in MY inbox but did show up in the GROUP's inbox).

     

    Thanks,


    Stephen Rice

    OneDrive Program Manager II

  • Salvatore Biscari's avatar
    Salvatore Biscari
    Silver Contributor
    Mar 22, 2018

    I was curious to see what happens if I share a file in my ODfB with myself... Well, it works (meaning that the email is regularly sent).

    So, while I continue to think that sharing a file with a Group by one of its members is a rather odd technique to send to the other members a link to that file, it should definitely work.

    StephenRice: IMHO, we have a bug here...