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OmarUribe's avatar
OmarUribe
Copper Contributor
May 17, 2023

Sending email from an alias isn't working

I try to send an email from an alias (first time I'm trying to) but isn't working.

I have checked this "Turn on sending from aliases"

I select an alias to send the email from, but the mail is sent from the main address.

What should I do?

 

 

 

8 Replies

  • brdk5's avatar
    brdk5
    Copper Contributor
    Struggling with sending as alias resolving to primary smtp address for external receiver of e-mail. Anyone got any suggestions on how to resolve this?
  • CFitz690's avatar
    CFitz690
    Copper Contributor

    OmarUribe 

     

    Very annoying.  I have done all of that.  I have the alias's in the drop down list but it only sends from the account holder when I select them

  • Did you configure the per-mailbox settings too? You can find them under OWA > Settings > Mail > Compose and reply > Addresses to send from. Make sure the desired alias has been selected therein. Then, when composing the message, make sure to type the alas, do not use any auto-complete or other cached entries.
    • gbtech's avatar
      gbtech
      Copper Contributor

      As far as I can tell, "Addresses to send from" does not exist in the Compose and Reply settings menu as mentioned. Others seem to be experiencing this problem as well. Did Microsoft remove it?

      https://answers.microsoft.com/en-us/outlook_com/forum/all/looking-for-addresses-to-send-from-under-compose/a4202ea3-0a69-41d7-aaa5-e117f3ee32ef?page=2

      • gbtech's avatar
        gbtech
        Copper Contributor

        How were you able to find the "Addresses to send from" settings section? I can't find it anywhere.

    • midint's avatar
      midint
      Copper Contributor
      I tried the same steps, everything works fine but my recipients are getting a sender with my main email address instead of my alias... very annoying I really hope we don't end up buying extra licences just to have extra domain aliases...

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