Forum Discussion
Force delete Group Site Collection after Group Deleted?
poojac19 No. I've been dealing with Microsoft Support, multiple escalations, and they still can't fix the issue. They were only able to delete some sites for me. But sharepoint sites both old and new keep saying they can't be deleted due to a "compliance policy". I've completely disabled all retention policies. Deleted them. Recreated them. Made sure no policies were applied to sharepoint sites. Tried to add certain sites as excluded. I've tried everything.
There are no ediscovery cases in my tenant.
It's honestly beyond annoying at this point.
Jason Gould - I'm in the same boat as you. I have a single site collection where we dump all of our traditional team collaboration sites (as sub-sites) and that Site Collection has a lock on it. I ran through hours and hours of Support and they could never get it fixed. To this day i still can't delete any sub-sites under this one site collection and I'm beyond frustrated that NOT ONE person at Microsoft could resolve this issue. We ran all kinds of scripts to output metadata, i bounced between teams, SharePoint/Compliance and Security. Frustrating to say the least!!
- jprimmerDec 17, 2019Copper Contributor
Greg Jones I was having the same frustrating issue but was able to get it resolved by Microsoft support. Here was there explanation:
Hi James, I just got an update from the Engineering team that they were able to remove the hold that they found already. Please check or try again after 24 hours. Let me know how it goes. Thanks. Regards, David Office 365 Next Team SupportNaturally their explanation doesn't help at all but you might try referencing my ticket number and with any luck the'll have some internal notes on how they resolved it on their end. Ticket number 13659489.
Good luck!