Forum Discussion
Prevent Unsubscribe
You can't enforce subscripton to groups today and instead users have the option to choose which group hits their inbox. Couple observations:
- Have you considered using the @all options in OWA? (forces a message in everyone's inbox)
- just because a message is in someone's inbox does not mean it gets read and in addition a user can easily create a rule to put that message in "deleted items"
- for important company updates at Microsoft we use a number of channels and not just email: Yammer, Skype, SP intranet
- allen_delaneyJan 26, 2019Copper Contributor
Has anything changed on this? I have a group where "unsubscribe" is happening (primarily in iOS, but other sources too). It has basically caused a revolt in my group who now want to look for another email solution. :( They are very sophisticated tech users, so they don't understand why they aren't receiving notifications.
- Matthew GrimleyMar 14, 2017Copper Contributor
This is a real problem for us (secondary school). We are having repeated occurances of people accidentally unsubscribing from groups. (i thought this was from the iOS app, but can't now replicate it).
We are currently playing with Microsoft Classroom and really need to know that we can deploy a consistent experience for users. Currently, every homework will be met with "I didnt get an email" and our staff who aren't microsoft tenant admins will not care how or why i can't help.
Would a compromise be to allow tennant admins to remove the suffix in the email body? It would still allow people to unsubscribe via the menu's in Outlook, but remove the prominent prompt in every communication we send.
This is a huge disadvantage with Office365 groups over normal DG's and is making me regret migrating our mail groups over.
Fundamentally, our users just need to know that corporate mail will hit their inbox, not disappear off into an somehwat obscure parallel folder structure. Please understand that many of our users already struggle with the complexity of outlook.
Thanks- Matthew GrimleyMar 15, 2017Copper Contributor
Actually.. looking at this, this morning and things appear to have changed. An email sent to an all staff group yesterday included the "unsubscribe" postscript, but one sent to the same group today just has the "You're receiving this message because you're a member of the all staff group".
This is exactly how i'd like it to look, but i can't see any notifications that this change is intentional! (nor how to apply it to my other groups, which behave differently!
Using PowerShell, i can't see any differences between the "All Staff" group yesterday and today, nor between the "All Staff" group and the other groups which still prompt for unsubscription..
Am i missing something really simple? Would hate to have hijacked a thread that i thought was related!
- Paul YoungbergMar 10, 2017Iron ContributorThank you both for the replies. Yes, @all is exactly what we need, except since it only works in OWA, not Outlook 2016 ProPlus (not even First Release) we're not able to publish it to our users as a solution, it's only a work around. We'd be really excited to see @all included in a future Outlook update.
I haven't been able to find any documentation on @mentions (it's hard to google due to the special char). Does anyone know if any exists that shows the full set of commands available, and illustrates what platforms they're supported on? Which team is in charge of this feature?
I've written a script that solves this issue for now by checking Get-Unified GroupLinks <group> -Linktype Members and pipes the output to a command Set-UnifiedGroupLinks <group> -Linktype Subscribers. We run it daily.
We want to use a group for this DL so people can take advantage of the message archiving features, so new employees can go back and review company-wide communications.- Patrick AbelMay 18, 2017Brass Contributor
Paul Youngberg could you share your script? I'm looking to accomplish a similar task with a daily PowerShell job in lieu of this functionality being configurable.