Forum Discussion

Iron Contributor

Mar 09, 2017

Prevent Unsubscribe

Big roadblock to us for our Groups rollout. We want to prevent users from unsubscribing from certain groups. There's certain communications that we want to send to the "All-Hands@company.com" Group t...

groups

Office 365 Groups

cfiessinger

Microsoft

Mar 10, 2017

You can't enforce subscripton to groups today and instead users have the option to choose which group hits their inbox. Couple observations:

- Have you considered using the @all options in OWA? (forces a message in everyone's inbox)

- just because a message is in someone's inbox does not mean it gets read and in addition a user can easily create a rule to put that message in "deleted items"

- for important company updates at Microsoft we use a number of channels and not just email: Yammer, Skype, SP intranet

allen_delaney

Copper Contributor

Jan 26, 2019

Has anything changed on this? I have a group where "unsubscribe" is happening (primarily in iOS, but other sources too). It has basically caused a revolt in my group who now want to look for another email solution. :( They are very sophisticated tech users, so they don't understand why they aren't receiving notifications.