Forum Discussion
Plans to enrich O365 Group conversations with more mailbox-like features?
Groups are advertised as upgrades for DLs but not for SMs.
Groups use indeed an SM behind the scenes, but, as you have already discovered, most of the shared mailbox features are not exposed, and this at the moment is by design.
AFAIK there are no plans to expose more SM features for Groups.
cc cfiessinger
so what do you advice to use then.
Earlier I made a sharepoint site and added a site mailbox. Then I changed the mail to be more userfriendly. then it was easy for many people to maintain that email address in their own Outlook.
This is now discontinued and microsoft tells me to make a group instead if I try to make a site mail.
But then we loose the posibility to drag mails to folders and most importantly for us to drag attachments directly from Outlook to a separate program for ocr.
You could simply use a plain Shared Mailbox.
- I forgot to say that we also liked the room around the mailbox so we had a place for all the attachments and files that comes with the mail. But I see that we now have to skip all the extra functionality the room mailbox gave us to be able to use the most important features as drag and drop in outlook.
