Forum Discussion
DaveTheTeamsGuy
Feb 12, 2025Iron Contributor
Ownerless group policy broken?
Between November and January, ownerless group policy was broken - users received a 500 error when responding to accept / decline ownership. That was resolved a few weeks ago, but it seems to be malfunctioning again. Users can decline ownership, but when they attempt to accept ownership they are getting an error message 'We are unable to complete that action right now. Please try again later.'
Is anyone else using ownerless group policy seeing this?
- JamaliCopper Contributor
We are experiencing the same issue. Have you heard anything back?
- DaveTheTeamsGuyIron Contributor
It started working again for us on 3 March and has been solid since then.
- JBrosCopper Contributor
We just got the Ownerless Group processing going last night and, yes, users who click the "Yes" button are getting (Red x) "We are unable to complete that action right now.Please [sic] try again later."
I will be opening a support case as well. Can't do it today as finishing up some other items before a couple days of vacation.- DaveTheTeamsGuyIron Contributor
We've been advised that a fix should be deployed by 25 Feb.
Best open a support case and report this.
- DaveTheTeamsGuyIron Contributor
We have one open and they are asking us to gather logs and perform a lot of troubleshooting steps that don't make sense for what is likely a service issue. Hence why I'm wondering if others are seeing the problem.
I'll see if I can test it on my end, but there's a lot of waiting involved in that... :)