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Frank Gerritse's avatar
Frank Gerritse
Copper Contributor
Aug 26, 2016
Solved

office 365 groups visible in outlook 2016 client.

Hi I have an problem not seeing any office 365 group or even any group maps or tabs in our outlook 2016 client.

Today reinstall the client to his latest version, delete profiles en recreate them, update some office 365 licences from business premium to E3 but nothing works. In outlook web I see the groups I can create join users etc and can work with them but in the clients nothing.
We have al users in the cloud. The only reason I can think about is that we use the Dutch office 2016 version?

 

Who can help me so I and my colleagues can work with Office 365 groups in the outlook client?

 

 

 

  • Is outlook in cached mode? We had this and it only worked when it was on.
    • Simon Allison's avatar
      Simon Allison
      Copper Contributor

      problem is we dont want to create a cache copy of outlook now, so we cant do this, is there a workaround ?

    • Frank Gerritse's avatar
      Frank Gerritse
      Copper Contributor

      Hi Santhosh

       

      No its not an hybrid enviroment!

       

      Yesterday I did an clean install of windows 10 and office pro 2016 on a laptop. after install office/outlook I get this popup with the note that Office 365 groups where new in outlook. But I can not find any folder, link, button ... to groups ? ...

       

       

      • SanthoshB1's avatar
        SanthoshB1
        Bronze Contributor

        Groups will be available in nav pane in Outlook 2016.

         

         

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