Forum Discussion
New Group Members not seeing Appointments
MicrosoftHi Mark Flory, Robert Styles, Shyam Davuluru - we investigated this issue but could not find anything wrong. It could be an intermittent issue you're hitting with the service, which we apologize for.
Just to be on the same page so that we can investigate this further, are the steps below correct to reproduce the error?
1. Group ABC exists with a set of members.
2. Group ABC has recurring appointments or meetings scheduled, and has occurrences remaining in the future.
3. A new member John Doe is added to the group (either the member joins the group or is added by an Owner).
4. John Doe visits the Groups shared space on Outlook 2016 (win 32 client) or Outlook Web (OWA), looks at the Group's shared calendar and cannot see the passed or future instances of the appointment/event.
Is that correct?
cc: Maria Kang
Several of our clients is having a problem with this as well.
As for 4. in your list you are not correct. No group members actually bothers or knows how to look in the group calendar. New members that join a group should get upcoming group events in their own calendar (if the group is set up with subscribe to group events). The same way, members that exit a group should have the upcoming group events removed from their own calendar.
We have the same issue.
Every Month we get new joiners and leavers and need to update our Appointments manually after updating the O365 group. An automatism that add upcoming appointments to the personal calendar or send automatically the appointment invite mail to the personal inbox and also to the leavers will help us to save us time by not doing the sync between the appointments and the O365 Group.
