Forum Discussion
Microsoft Groups:Your request can’t be completed right now
Hi All, A user cannot access her Groups in the Outlook online version and on the Desktop version. When she clicks on a group, she gets the error message: Your request can’t be completed ...
We're experiencing the same issue with all of our groups that are pinned as Favorites in Outlook (online/PWA).
Fortunately, we are able to use the Groups tab to view messages, but it is clumsy and requires users to check periodically for new mail.
Clearing our cache/cookies resulted in a new error appearing before what you've shared that didn't show up initially.
Clicking "OK" removes the pop up error message and then we see the same "Your request can't be completed right now / retry".