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John Wynne's avatar
John Wynne
Silver Contributor
Sep 16, 2016
Solved

Licensing for external guests in Office 365 Groups

I noticed adding an external user to an Office Group adds a user to my tenant which is reported as unlicensed in the Admin Centre. Is there an official help topic on how licensing applies when adding ...
  • TonyRedmond's avatar
    Sep 17, 2016

    The Office 365 Admin Center is actually pretty dumb about reporting unlicensed users. It considers the accounts used for site mailboxes (still a few clinging on) or the disabled accounts used for resource mailboxes to be unlicensed whereas you don't need to assign an Office 365 license to any of these objects.

     

    Likewise, you don't need licences for guest users and a fix is coming to prevent the Office 365 Admin Center being quite so viligent about reporting guest users as being unlicensed. I met this issue during the beta of guest users, reported it, and was told that it would be addressed after the feature shipped. I'm waiting to see it show up.

     

    TR

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