Forum Discussion
Is it confusing to have a mobile app called Groups?
I have been getting used to the idea that a Group is more of a security/access construct that gives you access to various tools - Teams, Planners, Discussions, Files, etc. So in that light, does ...
Very confusing to the end-user. It's one of the biggest pain points I have when speaking to users about the suite of mobile apps. The fact that Groups is configured as a service but packaged (both mobile, client and web) as a psuedo app, makes no sense to the end user. I have to whiteboard a diagram to explain the difference between Groups and Teams...every time! And everytime I know I've already lost a percent of potential users the minute I have to pick up a dry erase pen. Outside of enthusiasts and early adopter, it's easier to chose to use neither product than wrap your head around the differences.