Forum Discussion
Introducing groups in Outlook for Mac, iOS and Android
We are very excited to announce that we are rolling out groups experiences in Outlook for Mac, iOS and Android. When available on your device, you can -
View your group list.
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Hi Pablo,
From your message, it appears that you are seeing this issue in Outlook Desktop. Deleted groups should get synced down and be removed from the groups list. Can you submit a support request through "File>Support>Contact support." so that we can get the details of your client version and troubleshoot this better.
Thanks,
Krish
Anyone having issues seeing the Groups option in Outlook for Mac 15.35? We are migrating from on prem to Exchange Online and trying to test that feature with migrated accounts and the Groups just don't appear.
- Hi Geoffrey,
Are you connected as a volume license user? Currently, groups feature is not supported in volume license versions of Mac Outlook.
-Maria- Ah, yes that's exactly it. How is that determined? The source for the Office suite installer or the tenant license?
- Answered my own question with a bare bones machine and a clean install from the cloud.
So, when will volume license versions support this feature? Obviously we have an imaging workflow that relies on that.
The only way to see Groups in the Mac Outlook client is if the Mac Outlook is using an O365 License. If you're on a volume license you won't see groups.
No, I don't know why MS is doing it this way.
