Forum Discussion
Krish Gali
Apr 18, 2017Former Employee
Introducing groups in Outlook for Mac, iOS and Android
We are very excited to announce that we are rolling out groups experiences in Outlook for Mac, iOS and Android. When available on your device, you can -
View your group list.
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Pablo Moricz
Jun 03, 2017Copper Contributor
Hello! sorry to post here but this forum won't let me post anywhere else saying I have not enough rights to start a new post! I have a problem. I'm a o365 administrator with full control rights over everything. I have deleted a group I had created after testing something with it. I was the only member so I was also it's owner. When I deleted it, it went away from everywhere, but it remained in my outlook desktop application and it won't go away. Since then my outlook refreshes the groups list constantly and it's really bothersome. Can you help? Thanks
Krish Gali
Jun 06, 2017Former Employee
Hi Pablo,
From your message, it appears that you are seeing this issue in Outlook Desktop. Deleted groups should get synced down and be removed from the groups list. Can you submit a support request through "File>Support>Contact support." so that we can get the details of your client version and troubleshoot this better.
Thanks,
Krish
- Geoffrey BronnerJun 16, 2017Iron ContributorAnyone having issues seeing the Groups option in Outlook for Mac 15.35? We are migrating from on prem to Exchange Online and trying to test that feature with migrated accounts and the Groups just don't appear.
- Maria KangJun 16, 2017Former EmployeeHi Geoffrey,
Are you connected as a volume license user? Currently, groups feature is not supported in volume license versions of Mac Outlook.
-Maria- Geoffrey BronnerJun 18, 2017Iron ContributorAh, yes that's exactly it. How is that determined? The source for the Office suite installer or the tenant license?
- Jun 16, 2017
The only way to see Groups in the Mac Outlook client is if the Mac Outlook is using an O365 License. If you're on a volume license you won't see groups.
No, I don't know why MS is doing it this way.