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David Slight's avatar
David Slight
Iron Contributor
Mar 20, 2018

Guest sees page for 2 seconds then access denied to Group SP site

So you may have seen my posts over the months as I try to use GROUPS to support external users (my customers). It has now been over a week on my latest support ticket with no response or even attempt ...
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David Leveille's avatar
David Leveille
Iron Contributor
Apr 04, 2018
Bump - hope you get this sorted out.
David Slight's avatar
David Slight
Iron Contributor
Apr 05, 2018
Nope, ticket still open [Ticket #:7689974]. Seems several customers have the issue - completely reproducible .
  • Sean Hartwell's avatar
    Sean Hartwell
    Copper Contributor
    Apr 17, 2018

    Any update on this issue? We're just starting to test out external sharing for some of our content and while external users can sign in successfully and see content, they are constantly plagued with pop-ups asking for credentials and this appears to be the culprit   HTTP401: DENIED - The requested resource requires user authentication. (XHR)GET - https://[tenant].sharepoint.com/_vti_bin/DelveApi.ashx/authtoken/loki?d=XXXXXXXXXXXX.

    Isn't there a way to prevent external users from registering or attempting to contact Delve? I know it's not exactly the same issue as what you've described above, but maybe partially related. Thanks.. 

    • TonyRedmond's avatar
      TonyRedmond
      MVP
      Apr 17, 2018
      Can you access the SharePoint library from Teams?
    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      Apr 17, 2018

      A quick update here: TonyRedmond and myself have experiencing this issue. We know is a problem in the guest access to sites that should be fixed, but no news about when this will happen

      • David Slight's avatar
        David Slight
        Iron Contributor
        Apr 18, 2018
        [Ticket #:7689974] has only been open 6 weeks so you have a while to wait yet.

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