Forum Discussion

Iron Contributor

Nov 23, 2016

Groups not visible in Outlook 2016 (professional version)

Hello, What can we do to fix or troubleshoot the following isssue: In Outlook Online we can see our office 2016 groups, but in Outlook 2016 we see no groups listed below the header "Groups". ...

Office 365 Groups

cfiessinger

Microsoft

Nov 23, 2016

Have you tried this: https://support.office.com/en-us/article/Join-a-group-in-Outlook-2e59e19c-b872-44c8-ae84-0acc4b79c45d?ui=en-US&rs=en-US&ad=US Choose a group on the left nav side.

bart_vermeersch

Iron Contributor

Nov 23, 2016

Thank you for repyling!

In the Office 2016 ProPlus version I know there is a "Groups" section in the home tab (Christophe) and also the Browse functionality in the tree (Cian). But in Professional version, I can't find either of them. In the left side tree, there is a heading "Groups", when expanding it only says (translated from Dutch): You are not subscribed to any groups.

Bart

Expiscornovus
Iron Contributor
Jan 31, 2018
bart_vermeersch did you find any solution for this issue?
- bart_vermeersch
  Iron Contributor
  Jan 31, 2018
  We've upgraded most of our PC's. I'm not 100% sure, but I think it was related to the older version of Office 2016 Professional.
  - Peter Hilt
    Copper Contributor
    Jan 31, 2018
    Hi Bart,
    
    I'm having this same issue. Do you know what version of office you upgraded to?
    I'm using the 32 bit version and having the exact same issue with Outlook 2016 Professional.
    
    I've attached a snapshot of the tab where the group should appear.
    
    Hopefully you can help me out.
    
    Cheers
Joseph Orfeuil
Copper Contributor
Nov 07, 2017
Hello.

Just had the same issue. And some groups were missing to be displayed as well.
Do you have the x64 version installed? It was my case and had to uninstall/reinstall 32 bits version, which is working fine (group tab in the ribbon & all groups correctly displayed).