Forum Discussion
Groups emails are marked as read automatically when folder is deselected
I would like to know if there are any updates to this as well. We are trying to use a group mailbox as a simple helpdesk, and its kinda confusing not being able to mark items as read or unread
Has there been any update on resolving this for the Outlook client? We're in the same boat of trying to transition away from Public Folders but this read functionality working in the client similar to how it does in OWA and the phone apps is critical for our teams.
- mshah000Aug 26, 2020Copper Contributor
Ravin Sachdeva Do we have an update on this?
- NsteinmetzJun 24, 2020Copper ContributorWould love to hear if there are implementation estimates for Outlook for Windows. Any updates that can be provided would be appreciated.
Our migration to Groups is still on hold as we're waiting for this change. - MrEwingsMay 29, 2020Copper Contributor
Hi,
My colleagues and I are being tracked at home for their diligence to reading, responding, and clearing emails daily during these strange times. Each day an "Unread" or "Unseen" report is run and consequences may arise from having messages unchecked.
Our teaching community's biggest concern is messages "unseen" in the countless groups we subscribe to yet processed/read in the inbox. What can be done about this? It seems redundant to have to "read" and email twice.
- Ravin SachdevaMar 13, 2020
Microsoft
RaiL1994 Adding Sri Ramya Mallipudi to help answer that question for Outlook on Windows.
- RaiL1994Mar 11, 2020Copper Contributor
Ravin SachdevaHello good day! I just want to ask if there is an update with the Outlook for Windows if 'mark as read' feature will be available as the same function in OWA for Office 365 Groups in Outlook client? Thank you!
- Ravin SachdevaOct 02, 2019
Microsoft
Nsteinmetz - thanks for your patience. We have this fixed for OWA and Outlook Mobile. I will check back on the status for the Win32 client and post an update. Please stand by.